Samsung Galaxy launches self-repair service in US, not yet in Korea
Samsung Electronics began selling genuine repair parts and manuals for Galaxy smartphones and tablet PCs in the US in August. Users can now purchase parts directly from iFixit and have them repaired, without having to send their broken equipment to a service center.

According to iFixit on the 8th, the assembly kit to replace the Samsung Galaxy S21 Ultra USB-C charging port is $66.99, and the kit to replace the screen and battery is $239.99. can be purchased at The kit includes not only the relevant parts, but also the tools necessary for the repair and a free return label for returning the old parts. Customers can label and ship the parts they no longer need to Samsung Electronics.

Samsung Electronics' such attempt appears to be due to increased pressure on the right to repair, especially in Europe. The global smartphone market has entered maturity, smartphone prices are getting higher and the replacement cycle is getting longer. Under these circumstances, the demand for used smartphone repairs is increasing. One of the reasons for this is the growing concern about environmental pollution caused by electronic waste, including smartphones.

Under these circumstances, the European Parliament adopted a resolution in November 2020 to protect the right to repair, and in 2021, the US Federal Trade Commission (FTC) announced that major smartphone manufacturers such as Apple and Samsung will It has issued a policy to report and sanction the practice of restricting private repairs as illegal acts such as the Antimonopoly Act and the Consumer Protection Act. In June, the New York Doctrine passed a bill requiring manufacturers to provide information and parts for repairs. Under these circumstances, Apple and Google also launched self-repair services mainly in the United States in April and June of this year.

Will self-repair services spread in South Korea and elsewhere? At the time of the presidential election, Lee Jae-myung, "both presidential candidates of the Democratic Party," made a pledge to "expand consumer repair rights for electronic and home appliances." He proposed the Bill on the Right to Repair. But the social debate has not yet begun.
2022/08/12 09:43 KST